Ideal role to utilise your existing SME lending or business banking experience
Help our Business Banking SME customers achieve their financial goals
Based in ASB's North Harbour Regional Centre
Here at ASB, the customer is at the heart of everything we do. We are recognised as one of New Zealand's leading organisations with a highly engaged and talented workforce focused on accelerating the financial progress for all New Zealanders.
Our Business Banking SME team are committed to providing the best business offering to New Zealand. They are passionate about ensuring they deliver unbeatable service to their customers through getting to know their businesses and understanding their needs to help them realise their goals and ambitions.
The role:
Due to an internal promotion, we have an exciting opportunity for a Business Relationship Manager to join our North Harbour Business Banking team to manage a specific portfolio of Business Banking SME customers.
This phone-based role encompasses the overall management of the customer experience where you will be their "one stop shop". This ranges from the day-to-day operational transactions to preparation of credit submissions for lending.
You'll assist your customers in achieving their financial goals by providing simple solutions for their business across a range of banking products and services and proactively look for ways where we can improve their banking relationship with us.
What you will bring:
Along with bringing your relevant NZ banking and lending experience; in this role you will also draw heavily on your exceptional time, organisational and customer service excellence.
What will really set you apart is your passion for relationship management and delivering an unbeatable customer experience. This role is ideal for someone looking to be more involved and focussed on relationship management, and growing a career within the Business Banking environment.
Working for ASB
ASB's sense of who we are and what we stand for is grounded in our values. They guide our business in our day to day interactions with our teams, customers and community. They are what makes ASB - ASB.
We offer a flexible and supportive work environment and offer an open and inclusive culture; a place where we welcome and value your individuality, ideas and goals.
To apply you will need to submit your application online by hitting "apply now" below. For further role specific details see the attached position description.
