Business Relationship Manager

Tauranga, Bay of PlentyJoin our growth story in ASB Business Banking!
Build on your existing lending or business banking experience from a comparable role
Based at ASB's Tauranga Regional Centre

At ASB, the customer is at the heart of everything we do. We strive to live our vision of Unbeatable Team, Unbeatable Customer Experience, and our Business Banking team are committed to providing the best business offering to New Zealand. They are passionate about ensuring they deliver unbeatable service to their customers through getting to know their businesses and understanding their needs to help them realise their goals and ambitions.
What you will do
As a Business Relationship Manager, you will manage a specific portfolio of Business Banking customers. Your role will encompass the overall management of the customer experience where you will be their "one stop shop". This will be anything from the day-to-day operational transactions to preparation of credit submissions for lending. You'll assist your customers in achieving their financial goals - in providing simple solutions for their business across a range of banking products and services and proactively look for ways where we can improve their banking relationship with us.
What we're looking for
This is a busy and varied role, and as such will draw heavily on your exceptional time, organisational, and customer service excellence. You will have relevant NZ banking and lending experience. What will really set you apart is your passion for relationship management and delivering an unbeatable customer experience. This is an ideal role for someone who wants to be more involved and focussed on relationship management, and grow a career within the Business Banking environment.
Working for ASB
Being an organisation that truly embraces diversity and inclusion plays a key role in achieving our vision of being an unbeatable team delivering unbeatable service. As part of our commitment to diversity & inclusion, we cultivate a flexible and supportive work environment that meets the needs of our people and our business.
To be considered, all applications need to be via our on-line career channels. For more role-specific information, please see the attached position description.