Are you an ?can-do? Business Analyst, looking for a role where you get to champion the customer needs right through to the final product? Then this is your opportunity to join a new team being in EROAD, looking to compliment this fast growing organisation with some outstanding analytics skills. If you have strong self-awareness, active listening skills and can maintain composure in a fast paced, often changing environment, then we would love to hear from you.
We are looking for a BA-PO with a passion to align customer reality & product development with EROAD\'s determination to be a global leader in providing future ready integrated technology, tolling & service solutions for commercial fleets & vehicles across a variety of sectors. Our BA-PO?s are the internal champion of our most important team member ? our customer. They use their customer acumen & empathy, critical thinking skills & robust analysis to support EROADs Product Managers (PMs), User Experience (UX) team, fellow analysts & agile development teams work cohesively to understand complex customer scenarios, problems & needs with exceptional depth & clarity.
In this role you will:
Maintain the customer voice & reality in all we consider
Engage internal teams & external customers to analyse current situations, needs, desired outcomes - ensuring a thorough & unbiased understanding
Participate in validating & testing product features & concepts EROAD may be exploring with the market & customers
Proactively identify & assess information relevant to inform a comprehensive & robust understanding of subjects EROAD may be involved with
Apply relevant analytical skills & techniques to understand, validate & articulate challenges, opportunities, inclusions, requirements & options
Grooming enhancement requests & product tickets with Product Owner(s)
Support the team?s determining the best solution for product or customer scenarios ? ensuring team?s use relevant information to inform their design
Contribute to creating acceptance criteria for new features, releases & products
Support development team testing activities to ensure any final product considers any key requirements or exclusions
Requirements
The successful candidate will have:
A min 3 -5 yrs. experience in business analysis or related role
Transportation industry experience would be a plus ? not essential
Familiarity & comfort working cross-organisationally with stakeholders
Demonstrated communication skills ? interactive, verbal & written
Experience with Jira & Confluence
Experience or comfort working in an Agile development environment
Experienced working with technical, complex products & subjects
Benefits
We\'re New Zealand\'s fastest growing telematics company and are listed on the New Zealand Stock Exchange (ERD). Our head office is in Albany, New Zealand and we have almost 300 staff located across New Zealand, Australia and the U.S.A. Our innovative work is frequently awarded, we appear on the Deloitte Fast 50 Master of Growth, Deloitte Fast 500 Asia Pacific, are the NZ Exporter of the Year, and have received the Brake Fleet Safety Award acknowledging EROAD\'s positive impact in creating safer drivers, vehicles and roads.
