Business Analyst

Permanent fulltime role Christchurch based About Navis Navis is the global market leader in a multibillion dollar industry building and implementing maritime terminal operating systems optimisation and automation solutions at ports around the world From Long Beach to Hong Kong Dubai to Brazil and Rotterdam to Busan Navis delivers mission critical enterprise software that is at the heart of running a terminal and services to optimize operations We are an innovative and profitable maritime platform striving to make global trade smarter safer and more sustainable for everyone by connecting multiple systems to support a more efficient global container flow Most of the material goods in the world are transported in containers using our software About the role The purpose of the Business Analyst role at Navis is to understand our customers business processes and be able to accurately establish their needs ensuring our products continue to provide them the best level of service in the industry as their business grows The Business Analyst is the customer representative for their projects and provide a point of contact to the development team for existing Navis customers They form strong ongoing relationships with our customers and can understand their problems and desired outcomes and communicate these to the Development team The role is based in New Zealand but incumbents may be required to travel if projects demand The person in this position will at all times act to support the companys Vision Mission and Values About you Excellent written and verbal communication skills with the ability to elicit analyse validate and document customer requirements to support quality product development Ability to understand business processes identify potential problems and listen question and review to gather required information High level of organisation and ability to manage multiple tasks concurrently Ability to communicate effectively with global customers and various teams within Navis including Professional Services Consultants and Development teams Results oriented focused on completion and delivery with an eye for detail and a product mindset Keen to collaborate with positive energy enthusiasm and outlook Ability to build strong relationships Empathy and customer focus Persistent and resilient If you would like a position description for this role please email hr nz navis com or to gain further information on Navis Software please visit our website Applications including CV and cover letter should be sent to hr nz navis com