About PETstock:
At PETstock, we aim to help pets inspire every person, every family, every day. Were a global pet care retailer with more than 150 sites across Australia and New Zealand. We cater for a pets every need by providing a huge range of animal care products, food and services like pet grooming and training, as well as in-house veterinary hospitals.
PETstock is passionate about making a difference for pets in need by raising money and awareness through our in-house charity foundation, PETstock Assist. Over 50% of our team donate to PETstock Assist and, as a team member, youll have the opportunity to further support the cause through in-store adoption drives, animal shelter food donations, fundraising events and in-store customer donations.
PETstock people are animal lovers who know customer service is more than just sales. We want our team to know their customers names, their pets names and to remember to ask Tess how Georgias ballet concert went or if Darcy won his footy game on the weekend. We look for people who are personable, can create fun within their workplace and want to see their store succeed.
Recognised in numerous Employer of Choice award programs, PETstock treats its team members like part of the family. Our team are empowered and supported to grow themselves to be the best they can be. You wont be treated as a number and you will be given lots of opportunities to grow both professionally and personally.
Check it out for yourself what its like to work at PETstock by visiting our PETstock People Instagram page or Linked In page.
About the role:
We're looking for an experienced, passionate and motivated individual to fill our vacant Assistant Manager/2IC position toEnjoy developing strong relationships with customers who you will know by name and pet.
Ensure that your store always provides memorable and meaningful customer interactions, through inspiring and educating customers with their vast pet care knowledge and passion.
Reporting to the Store Manager you will be there to assist in every aspect of the management and operation of your store to ensure you one day you follow in their footsteps.
Work with your Store Manager to direct the team on required tasks and monitor their completion, training the team on new products and process, assist in coordinating the set-up and communication of promotions & company updates.
Take the lead in the Store Managers absence to ensure the success of the stores operations and sales.
Invest in your team by developing, mentoring and motivating them to achieve sales targets and performance KPIs.
Always inspire a fun and supportive culture instore where your team loving coming to work every day and customers love visiting.
Take a lead on the stock management process (receiving and processing deliveries, ordering and maintaining stock levels).
Run a top-notch operation with exceptional standards, sales and KPI results.
Get involved with your local community and expand your stores customer base by further building the strong reputation of the PETstock brand including partnering with local rescue centres to ensure successful pet adoption days.
Our PURRfect PETstock person for this role is:A friendly, caring person that is confident talking to people and building relationships.
An experienced retail manager, with at least one year in a Supervisory role, who has thrived in a fast-paced, customer-focussed environment.
A people person who cares about their customers, team and the success of the store.
A leader who above all things is hands-on, solution focused, resilient, with a pro-active attitude.
Passionate about the industry and inspiring others to provide the best pet care.
Regarded by their peers as an amazing leader, who people love to work for.
Someone who takes ownership in finding their own solutions and driving their own career journey, always aspiring to be the best they can be.
An understanding of pet care needs would be highly regarded.
Able to lift weights well not quite, but lifting 20kg stock repeatedly.
Successful applicants will be expected to satisfy a National Police Check as part of the recruitment process
The PERKS of being a PETstock team member:The opportunity to build a career whether it be into retail operations and area management, pet grooming or training, veterinary care, business ownership or a professional support role.
The chance to be recognised for all your hard work & passion in our regular awards programs.
Interstate travel for training and networking opportunities.
Generous team discounts for you and your family (your pets too!).
A fun work culture which includes fancy dress days and the ability to bring your pet to work every day..
Access to PETstocks #petspiration health and wellbeing program which is focussed on supporting you to be physically and mentally fit for the future.
Make a difference in the lives of pets and their families by contributing to PETstock inhouse charity foundation.
Discounted health care, banking and financial services.
Free mental health counselling support services.
Application Close Date: 23/12/2018
