Assistant Front Desk Manager

Company DescriptionFairmont El San Juan Hotel, where lively vibes and peaceful ocean views meet.
Located minutes from Old San Juan, on the award-winning Isla Verde Beach in Puerto Rico.
The resort features four pools, villa rooms, live entertainment, a Well & Being Spa and Fitness Center, paddleboards, luxury cabanas, signature dining at Caña, El San Juan Beach Club, Meat Market, Riva and Chandelier Bar featuring a 7,000 Crystal Chandelier.What is in it for youEmployee benefit card offering discounted rates at Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activitiesJob DescriptionFairmont El San Juan Hotel Assistant Front Office Manager assist the Front Office Manager in the daily supervision of operations both from the administrative and operational perspectives.
Managing staff interactions and daily activities while ensuring customer satisfaction.
Ensuring profitability and controlling costs while maintaining the high-quality standards of service.
In the absence of the Front Office Manager, the Assistant Manager will oversee the operation of the departmentQualificationsQUALIFICATION STANDARDSEDUCATION & SKILLSHigh School graduateAbility to speak and write clearly in both English and SpanishAbility to carry out detailed, involved instructions both written and oralCapacity to multi task, prioritizing issues and resolving as deemedEXPERIENCEPrevious Experience in the related fieldPrevious Hospitality experience preferredGood understanding of financial documents, daily, weekly and monthly reportsAdditional InformationOur commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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