Aftersales Manager (Harley-Davidson)

Manage the entire aftersales operations to achieve profitability and meet customer satisfaction targets Motivate the team to meet business objective within a culture of continuous improvement, process excellence and efficiency Manage and control all Aftersales standards processes and audits as per manufacturer's requirements Ensure the workshop complies with legal requirements and safety standards Maintain strong collaborative relationship with manufacturer Maintain strong rapport with customers Requirements Minimum 5 years of managerial experience within the motorcycle industry Passion for customer service and experience in a service-oriented environment Strong communicator with a customer-centric personality Excellent people management and interpersonal skills Process-driven, highly motivated and results-oriented Company information Registration No. 199501400R Your application will include the following questions: Which of the following statements best describes your right to work in Singapore? What's your expected monthly basic salary? How many years' experience do you have as an Aftersales Manager? How much notice are you required to give your current employer? Report this job advert Don't provide your bank or credit card details when applying for jobs. Researching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr