Administrator - Mental Health & Addiction Service

Administrator - Mental Health & Addiction ServiceAdd expected salary to your profile for insights.We're seeking a dedicated and skilled Administrator to join our community mental health and addictions service.
The service comprises our Oranga Hinengaro, Te Poutama Tautoko, and Mahea teams.
This role involves more than typical reception duties; we're looking for someone capable of managing complex administrative tasks professionally while providing a warm and welcoming presence at our front desk.Skills RequiredAs our Administrator, you'll play a crucial role in supporting our kaupapa and contributing to the wellbeing of our whanau.
Your responsibilities will include:Providing a friendly, welcoming, and professional reception for all staff and visitors.Ensuring whaiora/client inquiries are appropriately triaged, directed, and satisfactorily concluded.Handling internal and external phone calls and face-to-face inquiries with efficiency and care.Creating and managing patient profiles and client records within our system.Assisting with dictation and the preparation of doctors' letters.Coordinating bookings, outpatient appointments, and other high-level administrative tasks.What We're Looking ForTo excel in this role, you will have:3+ years' experience in a similar health/social services administrative position.High-level proficiency in all Microsoft Office programs.Excellent communication skills – written, verbal, and visual.Strong time-management abilities and a great work ethic.Experience working effectively with Maori whanau.The ability to maintain confidentiality and handle sensitive information with discretion.We offer a warm whanau-focused work environment with a wide variety of benefits.
Here are just a few:Connecting with staff each morning at karakia.Life insurance.Health insurance.5 weeks' annual leave.Birthday leave.Workplace wellness programme.If you have the qualifications, skills, experience, and personal qualities we are looking for, then please nau mai, piki mai, kake mai - APPLY TODAY.Applications Close: Monday 12th May 2025
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