Accounts Payable Helpdesk Team Member

About Us:The Warehouse Group is the parent brand that owns and supports The Warehouse, Warehouse Stationery, Noel Leeming, and Torpedo7.Based in Northcote, The Warehouse Group’s Store Support Office is home to over 1000 team members who work in centres of excellence, supporting all brands and locations across the Group. Our speciality areas include People Support, Marketing, Technology, Finance, Logistics, and Customer Care – but no matter which department you find yourself in, there is always an opportunity to support a range of brands, locations, and people.About the Role:The role:Reporting into our Accounts Payable Helpdesk and Systems Team Lead, your role centres on managing supplier accounts and being the face and first point of contact for Transactional Services to the Groups suppliers.Hence your duties will range from: Resolving supplier queries promptly and within the agreed SLA’s, investigating and resolving RFC’s/Holds on accounts within the SLA’s, and continuously exploring system and process improvements. Whilst always building strong relationships with suppliers along the way.Your role will also consist of:Monthly supplier statement reconciliation; across all brands,Working along side stores, to attain proof of delivery where required.Opening and setting up of new suppliers, through our internal systems.Supporting end of month.About You:About you:Professional, yet friendly and a true team player describe you down to a t. Equally important is your strong communication (written and oral) and relationship management skills, along with your knack to initiate change for continuous improvement. Your love of learning will aid you in grasping new systems and process’s quicklyTo hit the ground running you must also possess: At least 5 years’ supplier management or high- volume Accounts Payable experienceProficiency in Microsoft Office at an intermediate level. With strong Excel skills, such as knowledge of V- look ups and Pivot tablesExperience in Oracle, AS400, JDE or similarStrong attention to detail and accuracy, is a mustHaving previously worked for a large organisation is advantageous but not essential.More About Us:Our Support Office has an awesome North Shore location with views across the Waitemata Harbour, an on-site cafe, and free charging stations for EV’s. With 1,200 people in the office it is a hive of activity with likeminded people all working together to help kiwis live better every day. When you join us you also get discounts across all our brands, great team member benefits, and excellent career development opportunities no matter where you are in the business! Join us!