Account Support Specialist

Job Description: PNC Financial Services Group is seeking a part-time Account Support Specialist to join our team in Christchurch, Canterbury, NZ. As an Associate Level role, the ideal candidate will have at least 2 years of experience in a similar role. Responsibilities:- Provide account support to clients by responding to inquiries, resolving issues, and providing guidance on financial products and services.- Assist with account maintenance, including opening and closing accounts, updating customer information, and processing transactions.- Conduct regular account reviews to ensure compliance with regulations and company policies.- Collaborate with internal teams to provide comprehensive support to clients and address their needs effectively.- Maintain accurate records of client interactions and account activities. Requirements:- Confident and independent personality traits.- Strong planning and attention to detail skills.- Excellent communication and customer service skills.- Ability to work effectively in a fast-paced environment and prioritize tasks.- Proficient in using Microsoft Office Suite and financial software.- Knowledge of banking regulations and compliance requirements. Benefits:- Visa sponsorship for eligible candidates.- Remote work flexibility.- Paid overtime for additional hours worked beyond the standard schedule. Working Environment:At PNC Financial Services Group, we value building strong connections and treating colleagues like an extended family. We foster a collaborative and supportive work environment where everyone can thrive and succeed. Deadline to Apply:Interested candidates should apply by April 7, 2024. Equal Opportunity Statement:PNC Financial Services Group is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We welcome applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.