Account Support Representative

Job Description: As an Account Support Representative at Prudential Financial in Dunedin, Otago, NZ, you will be responsible for providing exceptional customer service and support to clients. This entry-level position requires at least 1 year of experience and is perfect for passionate and hardworking individuals who excel in problem-solving and research. Responsibilities:- Respond to client inquiries via phone, email, and chat in a timely and professional manner- Assist clients with account maintenance, account inquiries, and general support- Provide support to the sales team by preparing reports, analyzing data, and assisting with presentations- Collaborate with various internal departments to resolve client issues and provide solutions- Stay up-to-date on industry trends and company products to effectively support clients- Conduct research and gather information to address client needs and concerns Requirements:- Bachelor's degree in business, finance, or a related field preferred- 1+ years of customer service experience- Strong communication skills, both verbal and written- Ability to work autonomously and in a team environment- Proficiency in Microsoft Office applications- Passionate and hardworking attitude- Strong problem-solving and research skills Benefits:- Free food- Travel opportunities- Remote work flexibility Working Environment:At Prudential Financial, we cultivate leaders who foster inclusivity and mentorship. Our supportive work environment encourages growth and development for all employees. Equal Opportunity Statement:Prudential Financial is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.