Account Support Associate - Remote Work

Job Description: Chorus is seeking a proactive and detail-oriented Account Support Associate to join our team on a full-time basis. This position will be remote, allowing for flexibility and the opportunity to work from anywhere. As an Associate Level role, we require a minimum of 2 years of experience in a similar role. Responsibilities:1. Provide exceptional support to key accounts, serving as the primary point of contact for all client inquiries and issues.2. Assist Account Managers in developing, implementing, and maintaining strategic account plans.3. Monitor account activity and identify opportunities for upselling or cross-selling products and services.4. Collaborate with internal teams to ensure timely delivery of products and services to clients.5. Prepare reports and presentations for client meetings and reviews.6. Proactively identify and resolve any issues or challenges that may arise in the account management process.7. Maintain a high level of customer satisfaction through effective communication and relationship-building skills. Requirements:1. Bachelor's degree in Business Administration, Marketing, or related field.2. Strong communication and interpersonal skills.3. Ability to multitask and prioritize in a fast-paced environment.4. Proficiency in Microsoft Office Suite and CRM software.5. Resilient and resourceful personality traits.6. Leadership and project management skills.7. Equal opportunity statement: Chorus is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, disability, or any other basis prohibited by law. Benefits:1. Gym membership to promote health and wellness.2. Travel opportunities for training and professional development.3. Free food provided during working hours.4. Working environment that encourages a spirit of exploration and taking calculated risks for growth. If you are a motivated and goal-oriented individual with a passion for account management, we encourage you to apply before the deadline on March 26, 2024. Join our team at Chorus and become a key player in our continued success!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.