Who we are
We're a creative agency with the customer at our core.
We've been close to customers since our very beginning, with our history in retail and in-store, but now our art of persuasion has become much more scientific.
Today we can truly understand customers. Who they are, what they do, where they do it and why. And with that information we can really start to connect.
Whether it's to endear, excite, provoke or persuade them, we bring together the science of customer insight with the magic of creativity. That could be an in-store promotion. A print ad. A new product. A piece of software. Or a nice bit of story-telling.
Everything we do is designed to effectively connect with the customer and get results.
The Role
In this role, you will be working with an existing Account Director and Group Business Director who will support you in your learning and development as well as give you room to hold your own and grow within your role (yes, there are growth opportunities with this position).
You will be someone who is approachable, friendly, highly motivated and demonstrates natural relationship and business development building ability. Project management is also a vital part of your role in order to deliver marketing solutions for your clients and business for the agency.
Multitasking skills are essential - you'll enjoy working with creatives and studio as much as your client. You have industry experience and you understand the unique pressures, deadlines and challenges of agency life.
The ability to form a friendly and cohesive client relationship is key to your success in this role.
Required Skills:
Minimum 2 year's experience in an advertising account service role
Strong relationship skills for building internal and external partners to deliver world class work
Ability to provide solutions for clients and troubleshoot potential issues
A passion for creativity and doing great work
Organisation – you will be across all the jobs for your clients and manage WIPs, contact reports and any other documentation required for day-to-day client management
Ability to remain calm under pressure whilst managing multiple projects
Attention to detail
Excellent communication skills – understands the importance attached to positive client relationships and demonstrates an engaging and open style of communication.
Why work with us?
We are part of the Clemenger Group, New Zealand's largest and most successful group of advertising communications companies with eight agencies in NZ and 16 in Australia. In turn, the Clemenger Group is part of the creatively awarded global BBDO network.
This means, when you join us, you will be part of a highly regarded global network but working for a 100% locally managed Group that truly values its employees by promoting an inclusive workplace where diversity is embraced. We offer lots of good things from development opportunities and the chance to learn from people at the top of their game, to a staff share scheme, enhanced parental leave payments, discounted health insurance, the ability to work flexibly, an employee assistance programme, massages and cool offices in great locations.
