Auckland City, AucklandACC Claims/Contract Manager ( 12 month Fixed Term Parental Leave Cover )Closes 18 Feb 2020Posted 05 Feb 2020Fixed Term Parental Cover role for 12 months.The primary function of the Claims/Contracts Manager is to manage various areas of ACC claims/contract delivery processes for WDHB.In the first instance, this role will focus on Treatment Injury (TI) claims processes. A TI is an injury that is caused as a result of receiving treatment from a health professional and is covered by ACCYou will work closely with our TI Nurses and use data sources in the DHB in identifying potential cases and develop relationships with clinicians and key people at all levels of the DHB and ACC itself to maximise the effectiveness ofour TI lodgement and invoicing processes.While you will be autonomous in the daily management of your work,you will enjoy the collaborative environment of our ACC Unit.This role requires a well-balanced person with excellent communication skills who shows resilience and persistence. Proficiency in Microsoft Office products,experience in a health-oriented setting and with commitment to accuracy is a pre-requisite of this position; as are data analysis and quality improvement skills.In time you will likely rotate into managing a different aspect of ACC Contract-related business in the Unit, so the post will remain variedYou will be a part of a highly dedicated team with focus on excellent customer service to all stake holders and in particular to patients.A good sense of humour and willingness to be part of a small but hard working team are essential to take up the challenge of this role.Please note that interviews will take place on Thursday 19 February 2020We require that the successful candidate can start 23 March 2020 latest, and ideally 16 March. 2020To review a copy of the job description please click hereJob reference number WDHB9697Closing date Tuesday 18th February 2020